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Contact Us Now If You Need Help Or Have Any Questions

Need Help?

Have Questions?

Want To Know More?

The fastest way to reach us is through WhatsApp!

Send us a message to:

  • Book a free marketing consultation

  • Ask any questions about our services

Email:

Phone Number:

+44 7361 584085

Frequently Asked Questions

All the Details Before Booking Your Free Consultation

What Happens After I Fill Out the Free Consultation Form?

Once you fill out the form, a member of our team will reach out to you within 24 hours to schedule your free consultation call where we audit your current marketing strategy with personalized advice, and give you an inside look at our services to see if we click.

How Long Does the Consultation Take?

The free consultation call typically lasts about 30-45 minutes. During that time, we'll talk through your current marketing efforts, goals, and how we can help you achieve them.

What Happens if I Decide I Don’t Want to Use Your Services After The Call?

At Upper Hand Marketing, our main goal is to provide value to home improvement businesses. If you come off the call feeling like you’ve gained valuable insights but decide our service isn’t for you, that’s still a win for us. We’re not here to push you into a decision; we want to help you learn more about effective marketing, and if that alone helps your business, we’ve done our job.

What Makes Upper Hand Marketing Different?

We focus solely on social media advertising and appointment booking for home improvement businesses—nothing else. While other agencies spread their efforts across countless services, we specialize in one thing: delivering measurable, visible results.

Our unique video ads and streamlined lead-to-appointment system ensure you see real outcomes, not just vague boosts in engagement. With our focus on what works, you'll know exactly where your investment is going—and if we don’t deliver 30 qualified appointments in 90 days, you get your money back.

Do you offer ongoing support or updates during the campaign?

Absolutely! You'll be notified each time an appointment is booked, whether it's at your shop or for a quote & consultation. If you ever have questions, feel free to reach out—we pride ourselves on quick responses and being there when you need us. From the moment we start working together, you'll receive regular updates at each stage of the process, so you're always in the loop. We believe in full transparency, making sure you're informed every step of the way, and never left wondering what's going on.

What Kind of Results Can I Expect?

We guarantee 30 qualified appointments in 90 days, or you’ll get your money back. We aim to help you attract high-quality leads who are genuinely interested in your business.

Can I Cancel at Any Time?

At Upper Hand Marketing, we operate on a month-by-month basis, meaning you can cancel at the end of any month without being locked into a long-term contract. Unlike many other agencies that tie you into 3 or 6-month commitments, we believe our results speak for themselves. If you're seeing success, we know you'll stay—and we’re confident you will. We don't need to force anyone to stick around because our focus is on delivering real, measurable results that make clients want to continue working with us.

How do you track results and ROI?

Through Facebook Ads Manager, you’ll be able to see exactly where your results are coming from. Each month, we’ll provide a simple, easy-to-understand report, cutting through the confusing jargon to highlight the key metrics that matter. You’ll know exactly what’s working and what you're getting in return—no more vague claims without proof. Our booking system logs each customer’s details, so you can directly track which jobs are coming from us. Ultimately, while the real measure of success is the revenue coming in, this report ensures full transparency so you're never left guessing about your business growth.

What happens if I don’t see results?

At Upper Hand Marketing, results are our top priority, and we back that up with our money-back guarantee. If we don’t deliver the 30 qualified appointments we promised in 90 days, you’ll receive a full refund—no excuses, no strings attached. Our goal is to drive measurable results that grow your business, and we’re confident in our ability to make that happen.

Copyright 2025. Upper Hand Marketing. All Rights Reserved.

About Joe Thorp

Founder of Upper Hand Marketing

Founder of Upper Hand Marketing

Hi, I’m Joe, the founder of Upper Hand Marketing. I created this company to help flooring businesses overcome the common struggles of digital marketing and achieve real growth. My focus is on providing clear, effective strategies that deliver results, without the fluff and confusion that's common in the online marketing/advertising industry.

I’m constantly learning and refining my approach to ensure my services are as effective as possible. I believe in being upfront and honest, and I’m fully committed to your success. Marketing can feel overwhelming, but with us, you’ll have a partner who’s here to simplify the process and guide you every step of the way.

When you work with Upper Hand Marketing, you’re not just getting a service—you’re gaining a dedicated partner who genuinely cares about helping your flooring business thrive.